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CCNA Field Engineers to CCIE Cisco Consultants, all levels of Cisco experts delivering Cisco Professional Services by 4CornerNetworks

Cisco Engineers

Cisco Engineers – 4CornerNetworks

4CornerNetworks offer a full Cisco Engineering Service by providing access to Cisco Engineers ANYWHERE in the UK 24 hours a day, 7 days a week 365 days of the year. Cisco Engineering Support is ideally suited for:

  • Managed Service Providers & Service providers
  • Cisco UK Channel Partners
  • ICT Providers & Telecommunications Organisations

By partnering with 4CornerNetworks to deliver your organisation’s Cisco Engineering Support, our clients have the ability to extend their in-house field engineering capabilities and geographical reach. You can hire a Cisco Engineer to white label for you or your clients, creating a mutually beneficial strategic partnership: Branded By You, Delivered By Us. A white label partnership will help your company to grow, reaching locations and offering Cisco Network Engineers beyond what your company can achieve currently. Our Operations Department, Project Managers, Account Managers and Field Engineering Teams work closely with our clients ensuring a seamless integration of organisations, processes and capabilities.

Whilst most Cisco network issues can be remotely fixed, there will always be a demand for Cisco Support where boots on the ground are needed to physically maintain, configure and support existing Cisco hardware. Our highly qualified and experienced Cisco Technicians provide onsite Cisco technical support for:

  • Cisco Deployments and Cisco Installations
  • Cisco Configurations & Cisco Upgrades on Cisco Firewalls, Routers & Switches
  • Cisco Hardware Maintenance

Flexible Scheduling & Pricing

Book a Cisco Field Technician based on your individual requirements: 2 Hour,  ½ Day, or Full Day

UK Cisco Engineer Skills Matrix

4CornerNetworks can provide a Cisco Engineer anywhere in the UK from Lands’ End to John O’ Groats and anywhere in between. Integration between 4CornerNetworks and our clients is essential to ensure continuity and quality of service. The Field Engineering Team at 4CornerNetworks cover every single region of the UK. Whether you need a CCNA Engineer in London, Edinburgh or Cardiff, 4CornerNetworks deliver Cisco support UK wide.

UK Cisco Support provided by UK Cisco Engineers, from London, Edinburgh, Glasgow to Liverpool and anywhere in the UK
RegionCisco Field Engineer Availability
Scotland18
North East12
North West12
Yorkshire & The Humber13
East Midlands16
West Midlands17
Wales10
East of England11
London16
South East12
South West15
Northern Ireland9
Total Available UK Engineers161

Minimum Skills & Resource Capabilities

The duties undertaken by the Field Engineering team are determined by the requirements of our clients. If you need a Cisco ASA Firewall installed over multiple sites, access to a Cisco VOIP Engineer or 21CN Circuit upgrades then our Cisco Engineers are at your disposal.

Deployment Range:

  • 4CornerNetworks Cisco Engineers to work alongside Client’s Field Engineers
  • Assume project lead from transitional roll out to completion
  • Provide 24/7/365 support to all clients UK wide
  • Provision of Out of Hours Cisco Support when required

Field Engineer Responsibilities:

  • Provision of 1st & 2nd line Support
  • Strive to achieve excellence in service delivery at all times
  • Incidents & service requests to follow SLA’s at all times
  • Deploy complex network solutions
  • Cisco Engineers to work with BT & other Providers
  • Implement Change Controls/Technical Approval
  • Understanding of Technical Documents

Cisco Engineer Tasks:

  • CCNA qualification or equivalent
  • Experience of Routing Protocols, including BGP, OSPF
  • Extensive Experience with TCP/IP protocols
  • In depth knowledge of Ethernet/L2 Switching
  • Experience in providing WAN/LAN infrastructure support
  • SNMP monitoring product experience
  • Access to SHDSL, ADSL, Wireless etc.
  • Knowledge of Windows Server & Desktop Technologies
  • Remote Access/VPN Technologies
  • Verifiable Security Clearance/Valid CRB
  • Full UK Driving Licence

SLA Checklist

  • Minimum SLA Requirement
  • Onsite Cisco Field Engineering availability Mon-Fri 09:00 – 17:30
  • Out Of Hours Cisco Engineers Available 24/7/365
  • Designated Field Contact and Back Office Contact
  • Full compliance with Audits
  • Complete understanding of the consequences of non-compliance with SLA’s
  • Cisco Consultancy
  • Cisco Engineers
  • Cisco Network Certifications
  • Cisco Network Design & Implementation
  • Cisco Security Services
  • Cisco Support
  • SMART Onsite Service

Welcome to 4CornerNetworks

4CornerNetworks are market leaders in providing Onsite and Remote Cisco Network Solutions.  We deliver experts, from our internal network of highly qualified Cisco Certified Engineers, across the 4 corners of the globe. Our solitary focus is best practice Cisco Professional Services implemented through the specialist skills of our International Cisco Certified Engineers.

We always offer – Engineering excellence, where you need it, when you need it

Engineering excellence, where you need it, when you need it
Cisco, CCNA, CCDA, CCNP, CCDP, CCSP, CCIE, CCDE, Cisco IOS, Cisco Systems, the Cisco Systems logo, and Networking Academy are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.

Company Details

+44 (0) 131 516 9771

admin@4cornernetworks.com

Suite 41
Bonnington Bond
Anderson Place
Edinburgh
EH6 5NP

London

88 Wood Street, 10th Floor, Wood Street, London, EC2V 7RS

0203 697 0353

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Reg. Number: 07920761
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