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FAQ's about Cisco Support, Cisco Engineers, Cisco Consultants and anything Cisco Network related

Frequently Asked Questions

Do You Have A Question?

Q – What is White Labelled Cisco Professional Services?

A – White Labelled Cisco Professional Services is when a company, like 4CornerNetworks, provide Cisco Engineers to clients. Those Engineers will represent your company and “white label” as your company – Branded By You, Delivered By Us. Cisco Professional Services include:

  • Cisco Deployments
  • Cisco Upgrades
  • Cisco Installations
  • Cisco Configuration
  • Cisco Network Design
  • Cisco Technical Support
  • Cisco Troubleshooting
  • Cisco Outsourcing
  • Cisco Project Management
  • Cisco Network Configuration
  • Circuit Upgrades
  • MPLS Installation, Configurations and Upgrades
  • Wi-Fi Surveys, Wireless Audits and Installations
  • Deployments, Installations, Configuration and Upgrades for Cisco Firewalls, Routers, Telepresence Equipment, Switches and Servers

Q – What type of Cisco Services do you offer?

A – In addition to our core Cisco Professional Services, 4CornerNetworks offer:

  • Cisco Technical Support
  • Cisco Field Support/Engineers/Services
  • Ad Hoc Cisco Support
  • Cisco Onsite & Remote Support
  • Cisco Service Contracts
  • Cisco Maintenance Support
  • Cisco Consultancy
  • Cisco Network Design and Implementation

Q – Are all your Engineers fully Cisco Certified?

A – From CCNA to CCIE, all Cisco Engineers deployed by 4CornerNetworks have their CSCO credentials checked to ensure all certifications are registered with Cisco. 4CornerNetworks also ensure that all Cisco Engineers our client’s access are time-served and experienced.

Q – What types of Cisco Engineers do you provide?

A – We provide Cisco Engineers across all tracks and certification levels including:

Cisco Associate Level Certifications

CCNA Cloud, Collaboration, Data Centre, Industrial, Routing & Switching, Security, Service Provider and Wireless

CCDA

Cisco Professional Level Certifications

CCDP

CCNP Cloud, Collaboration, Data Centre, Routing & Switching, Security, Service Provider and Wireless

Cisco Expert Level Certifications

CCDE

CCIE Collaboration, Data Centre, Routing & Switching, Security, Service Provider, Service Provider Operations and Wireless

Cisco Architect Certification

CCAr

Q – Can I book a Network Engineer for 1 hour?

A – Yes, only as part of our SMART Onsite Service, we do offer 1 hour booking slots.

Q – When I source Cisco Engineers from a 3rd party supplier I receive hidden and/or excess charges, how do I know you won’t be the same?

A – 4CornerNetworks do not and will not charge our valued clients set-up fees, account management fees or any type of hidden charges. Your invoice or monthly bill will be transparent and easy to understand.

Q – What areas of the UK can you deliver Cisco Services to?

A – With access to over 150 Cisco Engineers in the UK, we can deliver our Cisco Support Services anywhere in the UK including remote areas. Our Cisco Field Engineers are strategically situated around the UK so 4CornerNetworks can provide Cisco Support, Cisco Consultancy, Cisco Network and Resourcing services in major towns and cities including London, Manchester, Birmingham, Edinburgh or remote locations such as the Isle of Man, the Shetland Islands or out of town sites.

Q – Can I book a Cisco Certified Engineer Internationally?

A – 4CornerNetworks have delivered White Labelled Cisco Professional Services in over 150 countries from the Amazon Basin to the Arctic Circle. Any country the UK are permitted to trade with, 4CornerNetworks can deliver a Cisco Network Engineer.

Q – Do you offer Cisco SMART Net Support?

A – No

Q – Do you offer Cisco Break/Fix Solutions?

A – Yes, but only as part of our SMART Onsite Service

Q – Is 4CornerNetworks a Cisco Partner?

A – No. 4CornerNetworks is a white label Cisco Professional Services company, specialising in technical service delivery and as such it was deemed unnecessary to follow the Cisco channel partner route. This of course will be periodically reviewed over time.

  • FAQ
  • Our Ethos
  • Our Team
  • Why Us?

Welcome to 4CornerNetworks

4CornerNetworks are market leaders in providing Onsite and Remote Cisco Network Solutions.  We deliver experts, from our internal network of highly qualified Cisco Certified Engineers, across the 4 corners of the globe. Our solitary focus is best practice Cisco Professional Services implemented through the specialist skills of our International Cisco Certified Engineers.

We always offer – Engineering excellence, where you need it, when you need it

Engineering excellence, where you need it, when you need it
Cisco, CCNA, CCDA, CCNP, CCDP, CCSP, CCIE, CCDE, Cisco IOS, Cisco Systems, the Cisco Systems logo, and Networking Academy are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.

Company Details

+44 (0) 131 516 9771

admin@4cornernetworks.com

Suite 41
Bonnington Bond
Anderson Place
Edinburgh
EH6 5NP

London

88 Wood Street, 10th Floor, Wood Street, London, EC2V 7RS

0203 697 0353

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